Terms and Conditions
Last Updated: June 2026
Welcome to WovenWhale. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.
1. General
These Terms & Conditions govern your use of the WovenWhale website and all purchases made through our platform.
By using this website, you agree to comply with these terms and all applicable laws and regulations.
2. Business Information
Business Name: WovenWhale
GSTIN: 36BUGPJ4605K1ZJ
Email: wovenwhaleclothing@gmail.com
Phone: +91 9666206022
Registered Address:
SIRI NAGAR COLONY
LB NAGAR, SAROORNAGAR
Hyderabad, Telangana – 500074
3. Product Information
We make every effort to display product colors, designs, fabrics, and details accurately.
However:
• Actual product colors may vary slightly due to screen settings and photography.
• Handmade and artisan-crafted products may have minor variations that are part of their unique character.
• Product images are for representation purposes only.
4. Pricing
• All prices displayed on the website are in Indian Rupees (INR).
• Prices are subject to change without prior notice.
• We reserve the right to correct pricing errors or inaccuracies at any time.
• Applicable taxes will be charged as per prevailing laws.
5. Orders
• Orders are confirmed only after successful payment or order verification.
• WovenWhale reserves the right to cancel, refuse, or limit any order at its sole discretion.
• Orders suspected to be fraudulent, abusive, or intended for resale may be cancelled without prior notice.
6. Cash on Delivery (COD)
• COD may be available for selected locations and products.
• WovenWhale reserves the right to restrict or disable COD for specific customers, products, or regions.
• Repeated order refusals, failed deliveries, or Return-To-Origin (RTO) cases may result in COD restrictions for future orders.
7. Shipping
Shipping timelines and policies are governed by our Shipping Policy page.
Delivery dates are estimates and are not guaranteed.
WovenWhale shall not be liable for delays caused by courier partners, weather conditions, government restrictions, or other circumstances beyond our control.
8. Returns & Exchanges
Returns and exchanges are governed by our Return & Exchange Policy.
Customers are encouraged to review the policy before making a purchase.
9. Intellectual Property
All content on this website, including:
• Logos
• Brand names
• Product images
• Designs
• Graphics
• Text
• Videos
are the property of WovenWhale and may not be copied, reproduced, distributed, or used without prior written permission.
10. User Conduct
Users agree not to:
• Use the website for unlawful purposes.
• Interfere with website operations or security.
• Submit false, misleading, or fraudulent information.
• Attempt unauthorized access to website systems.
11. Limitation of Liability
To the maximum extent permitted by law:
• WovenWhale shall not be liable for indirect, incidental, special, or consequential damages.
• Our liability shall not exceed the value of the product purchased.
12. Third-Party Services
Our website may contain links to third-party websites, payment gateways, logistics providers, or external services.
WovenWhale is not responsible for the content, policies, or practices of third-party platforms.
13. Privacy
Customer information is handled in accordance with our Privacy Policy.
By using our website, you consent to the collection and use of information as described therein.
14. Changes to Terms
WovenWhale reserves the right to modify these Terms & Conditions at any time without prior notice.
Updated terms will be posted on this page and become effective immediately upon publication.
15. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Hyderabad, Telangana.
Contact Us
For any questions regarding these Terms & Conditions, please contact:
Email: wovenwhaleclothing@gmail.com
Phone: +91 9666206022
