Shipping Policy

Last Updated: June 2026

At WovenWhale, we are committed to delivering your orders safely and efficiently. Please read our shipping policy carefully before placing an order.

Order Processing

• All orders are processed within 24–48 business hours after successful order confirmation.

• Orders placed on Sundays, public holidays, or during peak sale periods may require additional processing time.

• Once your order is shipped, you will receive tracking details via SMS, WhatsApp, or email.

Shipping Timeline

Estimated delivery timelines are as follows:

• Metro Cities: 3–5 Business Days

• Tier 2 & Tier 3 Cities: 5–8 Business Days

• Remote Locations: 7–10 Business Days

Please note that delivery timelines are estimates and may vary depending on courier operations and local conditions.

Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout before payment.

• Promotional offers providing free shipping will be clearly mentioned on the website.

Order Tracking

Once your order has been dispatched, tracking information will be shared with you. Customers can track their shipment directly through the courier partner’s tracking link.

Delivery Delays

While we strive to deliver orders within the estimated timeline, delays may occur due to:

• Weather conditions

• Natural disasters

• Public holidays

• Courier network disruptions

• Government restrictions

• High order volumes during sale periods

WovenWhale shall not be held responsible for delays caused by third-party logistics providers.

Incorrect Address

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete address is provided and the shipment is returned to us, additional shipping charges may apply for re-dispatching the order.

Failed Deliveries & RTO

If a customer is unavailable after multiple delivery attempts or refuses delivery, the order may be marked as Return-To-Origin (RTO).

For prepaid orders returned due to customer unavailability, a store credit may be issued after deducting applicable shipping and handling charges.

Damaged Packages

If you receive a damaged package, please contact us within 24 hours of delivery along with clear photographs of:

• Outer packaging

• Shipping label

• Product received

This helps us investigate and resolve the issue promptly.

Contact Information

For any shipping-related queries, please contact:

Business Name: WovenWhale

Email: wovenwhaleclothing@gmail.com

Phone: +91 9666206022

Address:

SIRI NAGAR COLONY,
LB NAGAR, SAROORNAGAR,
Hyderabad, Telangana – 500074

We appreciate your trust in WovenWhale and look forward to serving you.